This happened in a baby store/shop in BBST yesterday.
I went in with Iman & hubby to find a new gift for our nanny's newborn. The store was basically full with nice baby & toddler's clothes in many ranges. Two sales assistance were present. One was at the counter, another was folding clothes at an aisle. Customers mmg xde.
Sale banners were everywhere from front to the back of the store indicating sales up to 70% off.
Me : Kak, baju newborn ada byk kat mana yer? (muka lost)
SA1: Area situ juga, tp byk stock dh habis (bibir menjuih to where i was standing).
Me : Owh, bila sampai?
SA1: Ntahla.
Me: Ok
(starting to feel annoyed but still looking onto other clothes)
..
..
Me : Harga rompers ni brapa?Xde tag harga la.
SA1: Owh area tu sume RM30 keatas, yg murah dh habis.
Me : Ok. Mahal juga rompers skrg ye..(buat muka bodoh2 alang mcm pekerja kilang pompuan turun bas kilang).
SA1: Tu lah baju baby mmg semuanya mahal2.
Me: Yang sales yang mana?
SA1: Sales dh habes dh. Baru je habis sales. Skrg sume harga biasa. Normal Price.
Me: (Amboi sombong nya minah ni..jg kedai baju je pun!) Abes banner ni utk kedai waffles depan ke? (Tunjuk banner merah sebesar alam atas kepala)
SA1 : Owh tu xturun banner lagi.
Me: Sales nye smp bila sebenarnya?10minutes ago ke?(Berasap dh ni)
SA1: (Blank).
..
..
..
I just want to comment on the way of this shop operates shows our people's mentality.
1. Stereotyping your customers. Suka pandang rendah org.
2. Xhargai org yg dtg bwk potential rezeki pd kita.
3. Xkesah menipu, asalkan bwk untung (banner dh basi still gantung utk tarik perhatian org)
4. Xsayang pelanggan, tawakkal lebih dr usaha..OMG!~
5. Suka melabel org lain.
Inilah difference of peniaga melayu and peniaga cina. This shop is owned by a Malay.
From what i have gone through, klu peniaga Cina, diorg seboleh2 nya melayan kita sedaya upaya and senyum.
I'm not stereotyping, but this is not the 1st time kna dgn pekedai melayu yg mcm ni. Yelah, tp bukan sume lah pekedai melayu yg mcm ni,kn?
I think you also might have at least once experience something like this.
Padan lah org melayu klu berniaga, jarang ada yg berjaya.
Padan lah bila anak bangsa sendiri buat kereta - mcm2 nk kondem, nk kutuk nk keji.
Ai mcm mana lah nk berubah.. :'(
No comments:
Post a Comment
sharing any thoughts about this?