This entry is just a piece of my mind
.Not an official complaint.
It happens that masa terkena denggi past 2weeks and kena admit hospital, I opt for hospital swasta dgn harapan I'll be well taken care of. Choosing the nearest and most reliable hospital available, we told the KK(Govt Klinik Kesihatan) Salak doctor to refer us to DEMC, Shah Alam. A famous hospital among Shah Alamians..xpenah g pn lagi.bersalin pn kat Hosp Putrajaya sb lbh dekat utk semua org and lbh reliable in terms of bersalin nye matters.
Yelah, nk ke SJMC or others mcm jauh sket dr rumah..so we went for DEMC.
To start with, Denggi tu bg aku amatla menyiksakan. You'll have high fever,sakit2 all sendis atas bwh and tulang blkg, then you'll have rashes all over the body yg sgt2 gatal (rs dia mcm u'r consistently digigit nyamuk yg byk!), kering tekak yg sgt teruk sb ur body xcukup air/fluids and also vaginal discharge in terms of blood (mcm period 1st day yg byk but not menstrual blood sbnrnya) . Klu yg dh smp lebih severe (alhamdulillah i didn't), sampai gusi berdarah and all the rashes on ur skin will start to bleed. Itu dh dinamakan denggi berdarah.Untuk yg bkn severe sgt, once hospitalized, u'll have to have IV dripped into your system, and litres and litres of water/liquids to drink.Resulting to you needing to go to the bathroom every 30mins,carrying ur drip and all.And ur whole body become puffy sb water retention, mcm org kna edema teruk time third trimester bersalin.Mmg nightmare for me!~
Ok back to the hospital story-
After being diagnosed with denggi at KKSalak, we were admitted to DEMC by request after 1hr waiting at the clinic in DEMC-and was given a twin shared room. The room was exactly the same with mine in wad bersalin Hosp Putrajaya but equipped with a satelite TVand phone.Semua same,but certain features xcukup mcm bed overhead yg lengkap dgn oxygen plugs,bedlights,nurse button yg reachable..yelah dulu dok Hosp Ptrajaya lama so, those feature were important to me.OK lah..xpe.
From day 1,I noticed yg the floors were'nt cleaned and the waste basket wasn't emptied several times a day resulting to sampah menimbun.Even the janitors came and mopped the bathroom floor ONLY in the morning. Berbeza dgn Ptrajaya yg janitors mopped the bathroom and bedroom at least 4times a day kot. mmg nk wujudkan suasana sterile.well, its a hospital pn..klu waste basket ada kari bungkus xabes the day before, sterile apa nya. Tapi xpe,I bleh tahan lagi..
That night, my IV went static several times, so each time I hit the nurse button, diorg bukan dtg ke bilik but call ur phone instead.dasar pemalas.'ye puan, ada apa?''IV saya mcm static since 30mins ago''owh biasala tu..goyang2 sket dia ok la'..which resulted to only 1bottle was dripped till the next morning!
3am-I was shivering..hit the nurse button nak minta hot blankets.as usual diorg call tnya nk apa.then dtg campak je blankets tu kat kaki I! Isk2..nurses kat Hosp Putrajaya..selimutkan I tau!!Siott je..mst dia ingatkan I minta utk hubby.Sabar je la...
The next morning-bgn rasa everything getting worse-muka jd berkuping2 and bibir pecah berdarahBadan mmg rasa lagi lemah.Nak g toilet pn terketar2..Nurses dtg nk dram blood pn 3-4 kali cukuk xjmp vein sb kulit semua dh merah kapilari kembang..OMG-sgt teruk rasa diri!!The ONLY good thing is, hubby bleh teman mlm2 jelah nk tdo..tp dia pn dh xlarat and tdo terlentok kat kerusi..mmg buat I xsampai hati.baikla dia tdo kat umah, and come to me the next day fresh..siann dia!~ Bangun2 je nampak dia..mmg terubat sket rasa sakit..but he got to go to work..sb in Proton cuti kami limited.15days/year.And he trusted that I'll be in good hands..ye lah tu..
Ok sambung blk citer..In each room siap disediakan menu for u choose your food every day..tulis dlm order form and they'll serve you. I dah tulis (dgn tgn bengkak-so tulisan dh sama dgn Dr Jeeta yg rawat I..huhu~), tp diorg x dtg amek kertas tu..the next morning-diorg blasah je bagi I nasi grg pedas and telur mata. I baru lps surgery c-sect 35days..mana brani mkn telur lagi.nasi grg pedas2 pn xmkn.xbleh! Minta tukar, diorg kata dh xde dh caterer.Okla bleh tahan lagi. I tnya lunch served pkul brapa, diorg kata kul 12-12.30. So ok la..still bleh idup dgn air Milo and biscuits.Hubby dh g kerje.Mana bleh cuti..huhu~
Kul 1pm, food xsampai lg.I asked the nurse-diorg buat2 terkejut kata eh? xdpt lagi?kertas dh bg nurse pg td? I jawap dah bg.Dia keluar g 'check'.Ok la sabaq2..1.30 perut dh tegang.food xsmpai lagi.I called for the nurse, minta food dgn ubat gastric.dia keluar..and both xsampai2..1.45- I asked for the food again.and ubat.to no avail.hampeh.menyirap dh ni..kepala dh xleh angkat dh..yelah dh demam.breastfeed plak (pumped masa tu)..harusla sgt kebulur.
2.15 food sampai.alhamdulillah.buka2-asam pedas ikan and bubur nasi.wth??? I specifically tulis nasi ayam.
I called for the nurse.dia siap kerek2 kata xleh tukar puan.kita bg apa yg puan order.I asked her to take the food away and read what I'd order.2.30-baru dpt nasi ayam. mmg la xsedap.nama pn mkanan hospital.tp dh lapar sgt.mkn jela.. Teruk btul service!!~ Gila ah..
Ok that enough.Extremely bad service!!
Called the nurse desk kata I nak discharge.I nak g hospital lain.
Semua terkejut.
Siap nurse ckp, jgnlah mcm ni puan.Nanti nurses kena marah dgn doctor.Ha..mmg patut la kna marah.
I bayar tau! Bukan byr seringgit.
Tunggu doc dtg, dia soh sign form apa tah yg kata diorg x kasi discaj lagi, and everything at our own risk.
Doc siap kata lagi..kat Putrajaya tu all doctors are trainees je.mana ada specialist mcm sini.
Amboi berlagaknya..klu specialist sgt, awat aku makin teruk bkn makin sehat..
Settle bill yg berjumlah 2k for a night.Gila la..aku beranak ceaser aritu pn bill semua 1.7k je.
7.30pm - we're officially discharged - kami pn head direct to Hosp Putrajaya!!
And I learnt that my platlet count was getting lower compared to day 1 kna admit from the referal letter.
Masa admitted 75 (normal should be above 200 kot.)..day 2 dh turun 60..
Worst nightmare of the year.
Harusla diorg kat DEMC nak soh kami dok situ lama2..diorg bleh gain profit gila2..yelah one night
stand dah 2k.klu kna dok 1week?kaya raya la diorg ni..profit oriented.bila org dh nampak mcm xdpt diselamatkan lagi..diorg antar la g hosp govt..isk3.
8.30pm - Smp2 kat dpn pintu kecemasan Hosp Ptrajaya- I passed out.keluar kereta,berdiri nmpk ambulance.ttba gelap.buka mata lagi skali dh nmpk tar jln..huhu. Mujur dh dpn2 pintu kecemasan. Apa lagi I was swooped in teruslah..diorg thn kat tempat kecemasan tu.check semua..masuk air.monitor bp. By 12.30pm baru dihantar ke wad..pkai alat nak monitor L/min IV masuk. and diberi 1big jug of water and a measuring cup to drink and document brapa byk water intake. 1 measuring scoop pn diorg bg utk measure brapa byk kencing-each time kencing.That night only rasanya 12bottles of water kna masuk..air pn hampir 3L juga I minum. dgn 100plus lagi..diorg mmg closely monitor sb post natal juga kot, sb semua doctor terkejut I baru 35days lps c-sect time tu..
The next morning-I was feeling totally better-w/pn tgn kaki semua bengkak water retention.Platlet count pn dh naik blk 100 something..tggu specialist round-He told me I dh bleh blk..terkejut betul!! Called husband, dia pn siap melompat2 I dh bleh blk. MIL: baru nak dtg mlm tu by flight. Dh beli dh ticket..dtg je la kan.
But still kna monitor water intake, and sendi semua mmg sakit lagi..Food was served at 7.00 in the morning, then 12.00..mmg baguslah..Nurses pn dtg every 30mins tgk air. Every 2hrs amek temp and check bp.
Ai, dh mcm e-novel entry ni..xpela.. I tulis, I baca..klu ada org yg bc dr awal..mmg I kagum!
So, itulah sikit sebanyak perbezaan profit oriented hospitals and yg mmg nk kita cepat sehat and discharge so others could replace (yelah places kan limited)..mmg menyesal la g DEMC.after this, klu x btul2 memerlukan, I'll choose not to.
And for me, best choice is still govt hosp!!Twice being hospitalized dh byk buka mata saya. Masa confinement aritu pn siap ada nurses dtg rumah for daily post natal check up, check baby, check mommy until day 20..bagus2.
Yes, I vote for goverment hospitals! Esp Hosp Putrajaya..
Love,
Zahra
